Getting Started with Sustainability in Tourism and Hospitality – Q4

Go from Overwhelmed to Operational. Embed Sustainability into Your Culture, Guide Your Growth, and Achieve Industry Recognition.

Are you feeling the pressure to become more sustainable but don’t know where to start? You know your guests and the market are demanding it, but the path seems complex, costly, and confusing.

The question isn’t if you should become sustainable, but how to do it effectively and authentically.

“Getting Started with Sustainable Tourism and Hospitality” is a practical, step-by-step guide designed specifically for tourism and hospitality professionals. We cut through the jargon and provide the actionable framework you need to build sustainability directly into your everyday operations, creating value for your business, your community, and the planet.

By the end of this course, you won’t just understand sustainability – you will have a clear, actionable plan to implement it.


What You Will Achieve – Your Transformation

This course is designed to deliver tangible outcomes. You will walk away with the confidence and the tools to:

  • Establish a Foundational System: Move from ad-hoc “green” gestures to a structured approach. Learn how to integrate sustainability into your organizational culture, from staff engagement to leadership buy-in.
  • Guide Strategic Growth: Make informed decisions that reduce your environmental footprint, enhance social responsibility, and improve your bottom line. You’ll be able to develop and oversee sustainable processes that are both effective and efficient.
  • Benchmark for Success: Confidently measure your progress and understand exactly what is required to prepare for official accreditation programs (like Green Key, Travelife, or GSTC). Stop guessing and start tracking your performance against industry standards.

Learning Sessions

Session 1: Building Your Foundational Management System

Lay the groundwork for long-term success. We start with the “how to manage it,” not just the “what to do.”

  • Creating a sustainability policy that resonates.
  • Identifying your key impacts and setting SMART goals.
  • Engaging your team and fostering a culture of continuous improvement.
  • Establishing simple but effective documentation and monitoring processes.

Session 2: Implementing Operational Best Practices

Dive into the practical actions across all departments of your operation.

  • Energy & Water: Proven strategies for conservation and efficiency.
  • Waste Management: Mastering reduction, reuse, and recycling.
  • Supply Chain & Sourcing: How to make greener purchasing decisions and support local communities.
  • Community & Culture: Engaging with and giving back to your local area in a meaningful way.
  • Guest Communication: How to authentically share your story without greenwashing.

Session 3: The Benchmarking & Certification Pathway

Turn your efforts into recognized achievements.

  • How to conduct a self-assessment and benchmark your performance.
  • Demystifying the certification landscape: Which one is right for you?
  • The step-by-step process for preparing your business for audit and accreditation.
  • Leveraging your certification for marketing and competitive advantage.

Who Is This Course For?

This blueprint is essential for owners, managers, and rising stars in:

  • Hotels, Resorts & Lodges
  • Tour Operators & Travel Agencies
  • Restaurants & Cafés
  • Event Venues & Conference Centers
  • Anyone passionate about future-proofing their tourism or hospitality business.

No prior sustainability expertise is required. We built this course for motivated beginners ready to take the first, most important step.


Stop feeling overwhelmed and start building your sustainable future. Gain the confidence and know-how to lead your business into a new era of hospitality.

Enrol Today!

Event Details
Single Person Ticket
KSh 7,050.00

- 6 Hour training Session

Dominic Wanjiru
Climate Lead and Program Assistant
Sustainable Travel and Tourism Africa
Judy Kepher Gona
Founder and Lead Consultant
Sustainable Travel and Tourism Africa
Judy Kepher Gona is a global sustainable tourism leader from Kenya. As the founder of Sustainable Travel & Tourism Agenda, Judy has been instrumental in advancing responsible tourism practices in the continent. Her efforts have been recognized globally, and she continues to be a leading voice for equity, inclusion, diversity and consciousness in tourism.
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